Environmental grievance mechanisms

PKN ORLEN has an Environmental Inspection System in place, which guarantees proper flow of information on planned and unforeseen events and activities.

PKN ORLEN is strongly committed to environmental protection, and we believe it to be of prime importance to maintain a healthy balance between industrial operations and the natural environment. We are conscious of our Company's impact on the environment. We take responsibility for our operations, as manifest in our respect for the natural environment and efforts to prevent its damage. The Environmental Inspection System, which enables ongoing monitoring of the Company's environmental impact, plays an important role in this process. The system also guarantees the proper flow of information on any planned and unforeseen events and interventions in the course of standard operations of the Płock Production Plant and Włocławek PTA Plant:

  • Planned events include scheduled maintenance shutdowns and other operations with a potential environmental impact (steam cleaning, steam blasting, tank water drainage, furnace decoking, catalyst regeneration, etc.);
  • Unforeseen events are unplanned operations which may be caused by forces of nature or by human acts and which are random by nature, namely unforeseeable events, events beyond human control and events occurring despite due care;
  • Interventions are undertaken in response to reported noxious situations and events adversely affecting the natural environment and living conditions, such as noise or air pollution.

The Environmental Inspection System includes the Central Production Coordination Department, the Company Fire Brigade, the Environmental Protection Office and ORLEN Eko (a Group company). Its operating procedures are described in the Communication and Information Flow Procedure.

PKN ORLEN conducts environmental monitoring in compliance with its integrated permits and the Environmental Monitoring and Indicator Recording Procedure implemented under the Responsible Care Programme. The monitoring provides information on environmental impacts and helps assess the effectiveness of environmental protection efforts.

In 2014, 160 cases were reported to the Environmental Inspection System, including 68 planned events, 58 unforeseen events, and 34 interventions. 

Number of reported cases

YearTotalPlanned eventsUnforeseen eventsInterventions
2013 215 145 50 20
2014 160 68 58 34